Northeastern State University

Description: Northeastern State University invites applications fr the full time position of Service Clerk for Mail Services/Drop Zone at the Tahlequah campus.

Responsibilities: The Service clerk will provide support service for Faculty, Staff, Students and Customers; oversee the daily operations of Mail Services and the Drop Zone; and assist with supervision, scheduling and payroll for student workers.  Specific duties will include the following:
•    Provide customer service support for Faculty, Staff, Students, Visitors, and Community Clients in both Mail Services and Copy Zone businesses.
•    Prepare incoming and outgoing mail for delivery to departments, students, and postal operations.
•    Perform daily duties such as: sorting of mail, high volume copying, processing faxes, processing deposits, and generating invoices for mail services and the copy zone.
•    Gather current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
•    Gather information regarding customer complaints for review by management.
•    Perform Inventory Control and place supply orders.
•    Provide support for Payroll of student workers through appointment as a timekeeper.
•    Assist with supervision and scheduling of student workers.
•    Train and become proficient in all Copy Zone & Mail Services and equipment.

Qualifications: Graduation from a standard high school or approved equivalent required.  

Experience: A minimum of one year customer service, sales, or clerical experience required.

Salary: Regionally competitive salary and comprehensive benefits package.

Beginning Date: Position open until filled.

Please Submit a completed *Employment Application Form along with: Cover letter indicating job code and title, current resume and complete contact information for three references.